We at MH Auto Lab respects your privacy and is committed to protecting the personal information of users who visit and interact with our website.
This Privacy Policy explains how we collect, use, store, and protect your information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Phone number
- Email address
- Vehicle details (when provided)
- Any information you submit through contact forms, booking forms, or enquiries
b) Non-Personal Information
- IP address
- Browser type and version
- Pages visited and time spent on the website
- Device and operating system information
This data is collected automatically through cookies and analytics tools.
How We Use Your Information
We use your information to:
- Respond to enquiries and provide requested services
- Process bookings and service requests
- Improve our website and customer experience
- Communicate important updates or service-related information
- Comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyse website traffic and usage patterns
- Enhance user experience
You can choose to disable cookies through your browser settings; however, this may affect website performance.
Third-Party Services
We may use trusted third-party tools and services (such as analytics or hosting providers) to operate our website efficiently. These third parties may have access to limited information solely for the purpose of providing their services and are required to protect your data.
Data Security
We take reasonable technical and organisational measures to safeguard your personal information against:
- Unauthorised access
- Loss or misuse
- Alteration or disclosure
While we strive to protect your data, no method of transmission over the internet is completely secure.
Accessing and Updating Your Information
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to all reasonable requests in accordance with applicable laws.
Links to External Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Email: info@mhautolab.au
By using our website, you agree to the terms outlined in this Privacy Policy.